Posts tagged vendors
The Best SEO Software Vendors Ranked by topseos.com for January 2012 – Press Media Wire
Jan 5th
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The Best SEO Software Vendors Ranked by topseos.com for January 2012
Press Media Wire The independent authority on Search vendors, topseos.com, has released their list of the best SEO software companies in the online marketing industry for the month of January 2012. Each of the included software vendors has been evaluated through the … Profit By Search Proudly Announces Its Achievement Of Being Awarded As India's … |
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The Best SEO Software Vendors Ranked by topseos.com for November 2011 – Press Media Wire
Nov 6th
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The Best SEO Software Vendors Ranked by topseos.com for November 2011
Press Media Wire topseos.com, the independent authority on search vendors, has released their list of the best SEO software companies for the month of November 2011. Each of the software vendors which have been featured on the list of the best has been evaluated using … |
View full post on SEO – Google News
The Best SEO Software Vendors Ranked by topseos.com for October 2011 – Press Media Wire
Oct 7th
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The Best SEO Software Vendors Ranked by topseos.com for October 2011
Press Media Wire topseos.com, the independent authority on search vendors, has released their list of the best SEO software companies for October 2011. Each of the companies which have been featured on the list has been evaluated in a variety of verticals most critical … |
View full post on SEO – Google News
IT Poll: Should Vendors Offer an Adoption Guarantee?
May 30th
Last week Huddle announced an intriguing guarantee: The Huddle Adoption Guarantee. According to the company’s announcement, it now guarantees 100% user adoption across the enterprise or your money back.
That’s a bold promise. We’ve covered the troubles involved in enterprise 2.0 adoption before. And new social and collaborative technologies are not alone in adoption difficulties. CRM has been notoriously problematic in the enterprise as well.
Is it time for vendors to step-up and offer adoption guarantees?
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Photo by Shereen M
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Keyword Insights: How Office Furniture Vendors Can Target Start-Ups
May 6th
It’s a great time to start a company. Incubator labs are springing up all over the place, sponsored by venture capitalists and universities. Universities are teaching entrepreneurial skill, and have programs to sponsor student startups. Massive layoffs over the past two years have forced new…
Please visit Search Engine Land for the full article.
View full post on Search Engine Land: News & Info About SEO, PPC, SEM, Search Engines & Search Marketing
CGT Readers Rank Top IT Vendors of 2011
Feb 4th
Each year Consumer Goods Technology, a trade publication for consumer goods companies, polls subscribers to identify which IT service providers provide the most value across 10 categories. It’s recently released its 2011 results. To determine scores, “Participants were asked to identify the solution or service provider they currently use in each applicable category and rank the customer experience received using their chosen provider on a scale of 1 to 5 (1 being extremely dissatisfied and 5 being extremely satisfied).” The rankings were determined by both the sheer number of votes for a particular vendor weighted against its customer experience ranking. CGT also recognized the companies with the highest average customer experience rating.
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Here are the top vendors in each category, based on the adjusted ranking:
- Supply Chain Planning: SAP
- Supply Chain Execution: SAP
- Enterprise Resource Planning: SAP
- Customer Relationship Management: Microsoft
- Trade Promotion Management: Oracle
- New Product Development & Introduction: Microsoft
- Business Intelligence: SAP
- Demand Data Analytics: The Nielsen Company
- Consulting: IBM
- Outsourcing/IT Integration: IBM
Impressively, SAP scored either 1st or 2nd in seven categories.
The vendors with the highest average customer experience ranking, without regard for the total number of votes, were:
- Supply Chain Planning: Terra Technology
- Supply Chain Execution: Logility
- Enterprise Resource Planning: Lawson
- Customer Relationship Management: Oracle
- Trade Promotion Management: DemandTec
- New Product Development & Introduction: Oracle
- Business Intelligence: SAS
- Demand Data Analytics: Shiloh Technologies
- Consulting: Booz & Company
- Outsourcing/IT Integration: Infosys
There was also a big list of editor picks.
CGT Research Advisory Board Member and Cognizant Vice President Steven Skinner comments on the results of the BI rankings:
ERP vendors have lined up specific BI tools and are now being considered top “BI” vendors. Who would have imagined SAP, years ago, being ranked the top BI vendor in 2010? In turn, the BI and platform vendors have links to ERP and focused on industry-specific solutions to make them more immediately relevant. Plus, SAS continues to run an independent path, coordinating with key partners such as Teradata for in-memory analytics, but also maintaining its role as the de facto standard for analytics.
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IT Poll: How Much Do You Consider a Vendor’s Road Map When Making a Purchasing Decision?
Jan 17th
Last week as part of the HP ISS Tech Day I had a chance to talk to Bill Haggard, director of enterprise infrastructure for the Dallas Cowboys Football Club about why the Cowboys chose HP to power its data centers. It may not seem like a professional football team would need a data center, but consider this: in addition to powering all of the 665 point-of-sales (POS) terminals for concession stands and the 82 POS terminals for retail merchandise shops within the Dallas Cowboys Stadium, the Cowboys’ data center must support all the merchandise shops across the country. The company owns several other subsidiary businesses as well, and the data center at the Cowboys Stadium is the primary location for all the businesses’ IT infrastructure.
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Haggard says the Cowboys chose HP because the company shared its hardware roadmap and had a consistent plan for the next 10 years. Haggard and his team wanted to makes sure it wouldn’t have to rip and replace its multi-million dollar infrastructure investments a few years down the road if its vendor made some sudden changes.
I thought this was interesting, as the rate of change is accelerating and technologies evolve quickly it seems like it’s increasingly difficult to make that sort of long-term plan. Certainly, it’s a good idea – but who knows what the market for solid-state hard drives will look like five years from now? Ten years ago, HP hadn’t even started offering its first private cloud bundle.
How do you plan infrastructure in a rapidly changing technology environment, and how much does a vendor’s roadmap play into your plans?
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The Most Important Things Customers, Vendors and Consultants Need to Do to Reduce IT Project Failure
Dec 22nd
We talked to Michael Krigsman, the CEO of Asuret and writer of the IT Project Failures blog, about why IT projects fail and what can be done about it. Krigsman says there is no “magic bullet” for ensuring success or preventing failure but there are some common mistakes that can be avoided.
Customers, consultants, and vendors form The Devil’s Triangle. These are the three parties that are a part of every major software deployment. Each has got to get its part of the deployment process right or the whole thing will be a bust. Krigsman told us the most crucial things each party needs to get right and gave some advice on how each party can reduce the chances of project failure.
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Customers
First of all, Krigsman says customers need to know why they are doing the project. He says customers often see enterprise IT projects as different from normal business projects but that customers shouldn’t view technology projects differently. Like any other project, IT projects have a budget and need a plan, a clear set of goals and a clear idea of the expected benefit.
To improve the project planning process, Krigsman suggests that customers take a hard look at what could go wrong early in the process. He says denial is a serious issue for many enterprise customers. He has written about this subject before in a post called “wrote.
Vendors
Meanwhile, Krigsman says vendors need to do a better job of simplifying products and educating the customer so that the customer can make wise technology decisions regarding their product.
Krigsman suggests that vendors could tie sales compensation to successful project outcomes. A sales representative would be rewarded not just for the size of a sale but for the customer’s success in implementing the project. This would discourage sales people from doing pointless upselling and incentivize customer education.
Perhaps other teams, such as engineering and product management, could be similarly compensated to bring all parties on the vendor side into alignment?
It’s All About the Long Run
The common theme seems to be that each part of the Devil’s Triangle needs to focus on the long-term. Customers need to consider problems and solve disputes before spending money on a project. Vendors and consultants need to prioritize their reputation and the success of their customers over short-term sales and billings. It sounds simple when put that way, but it’s always easier said than done.
For some examples of what not to do, check out Biggest ERP Failures of 2010, which includes commentary from Krigsman.
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Use LinkedIn Company Pages to Evaluate Vendors
Nov 16th
If you’re in the market for an enterprise SaaS solutions or a cloud management providers, you’ve got few resources to evaluate the different options. You can check sites like this one, read analyst reports and or ask for recommendations from your colleagues. LinkedIn‘s new Company Pages opens up a new way to tap into that last option. Much like the fan pages companies can setup in Facebook, LinkedIn now has company pages. If LinkedIn Company Pages catches on, you’ll be able to browse your colleagues profiles and see what companies they recommend. And when you go to a company’s page, you’ll be able to see how many people like it.
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LinkedIn launched Company Pages at its LinkedIn Connect event in New York earlier this month. Pilot companies included mix of big names and smaller startups, such as Avaya, Dell, Freshbooks, HP and Rypple. David Stein, Co-CEO of Rypple, says that during the first week the company received 78 recommendations and the number of people “following” Rypple on LinkedIn tripled. So it sounds like this is a good way for vendors to market products and services.
But is what’s good for vendors good for customers? We sure hope so. Although we doubt these social network reviews will take place of journalists and analyst firms, it would be nice to have one more way of learning about a company before signing on the dotted line. The challenge for LinkedIn will be keeping recommendations authentic and keeping the whole thing from turning into a giant spam pit.
One way LinkedIn could make this interesting is to actually create a product and service recommendation engine. What if you could enter a few pieces of information, such as company size, industry, and operating environment, and get a set of custom recommendations based on recommendations from similar users?
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