Posts tagged missed
Groupon’s First Earnings Call Missed the Mark, But It May Not Matter
Feb 8th
Today in its quarterly earnings call, Groupon reported that it did not meet fourth quarter expectations. The company posted a $43 million loss, or $0.08 cents per share.
Despite the loss, Groupon’s revenue in the fourth quarter 2011 grew 194% to $506.5 million, up from $172.2 million in the fourth quarter of 2010. In fact, the fourth quarter 2011 was the company’s first quarter of operating profitability since it opening international operations in the second quarter of 2010. This brings everyone back to the same question: Is the daily deals model a real, legitimate business, or is it just a trend? Only the numbers will tell.
On the earnings call, CEO Andrew Mason mentioned the company’s expansion into Silicon Valley. In regards to the losses, Mason pointed out that Groupon is “still in the early days” of personalized commerce. It is an area that Groupon is rapidly expanding into. Earlier this week, it acquired Adku, a start-up focused on big data for ecommerce. Last month it acquired personalization service Mertado, which is focused on providing a better social shopping experience. With more personalized data comes two things: Greater responsibility surrounding privacy, and additional opportunities for Groupon to know its users.
On the earnings call, Groupon reported that the Grouponicus holiday promotion, which hit 40 North American markets, helped boost fourth quarter 2011 earnings. CFO Jason Childs said that because Grouponicus was such a success, Groupon is considering “occasional themed promotions throughout the year.”
Groupon also mentioned why it had a 1600% effective tax rate. Apparently, this was a result of building its international headquarter in Switzerland and profits in overseas countries. It expects that to to eventually drop into the “low 30s.” Keep in mind that the U.S. corporate tax rate is 35%.
The company says that it will be spending big on technology hires, referencing the new Silicon Valley facility but also mentioning an “initiative we’ve yet to announce.” Groupon says it is not planning on acquisition-related expenses in the near future.
And what of high marketing costs, the area that concerned many? Marketing spent as a percentage of revenue was only 31% in the past quarter versus more than 100% a year before. Will it shrink even further? “Whether it will get down to the 5-10% you see at Amazons or Netflix…that’s going to take a little while,” says Groupon’s CFO Jason Childs.
When Groupon went public last November, it raised $700 million in its IPO. That number is now up to $1.1 billion. One year ago, that number was a mere $119 million.
For the first quarter 2012, Groupon expects revenues between $510 and $550 million, which is 73%-86% more than first quarter 2011. Will Groupon make their goals? Either way, it’ll be interesting to watch.
View full post on ReadWriteWeb
Poor SEO results in missed potential – KoMarketing Associates
Feb 8th
![]() Search Engine Land |
Poor SEO results in missed potential
KoMarketing Associates According to a recent BrightEdge study, about $112 million was left on the table from financial services, retail and technology companies that failed to deploy optimal SEO techniques, ADOTAS reports. Looking at "terabytes of page rank, social signals, … 3 Steps To Optimize Your B2B Informational Assets |
View full post on SEO – Google News
5 big SEO changes you might have missed – iMedia Connection
Feb 5th
![]() iMedia Connection |
5 big SEO changes you might have missed
iMedia Connection With constant changes in the search world, it can seem tiresome to know how to get the most out of your search engine optimization (SEO) tactics. Take note of the most recent SEO shifts that are crucial for marketers to know. Stay informed. Google+ and Its Effect on Your Company's Marketing Campaigns |
View full post on SEO – Google News
What You Missed at Monki Gras
Feb 3rd
If you didn’t make it to London for Monki Gras, the follow on conference to Monktoberfest, you missed out on quite a lot of great content and beer.
The conference is organized by RedMonk, an unusual analyst firm. Their conferences, reflecting the analysts at RedMonk, are unusual as well. The Portland, Maine event was primarily organized by RedMonk co-founder Stephen O’Grady, who resides in Maine. This time around, the event was primarily organized by RedMonk co-founder James Governor.
Conference as a Joke
Some industry events have a very serious air about them. Things like VMworld or the Open Source Business Conference (OSBC) have a very button-down feel about them, and tend to be highly skewed towards sponsor-driven content. Read: sponsors get speaking slots, and it shows. Many of the talks are little more than extended commercials, and tend to be about as interesting and informative as reading sales brochures.
James Governor paces the stage at Monki Gras
The RedMonk conferences, on the other hand, started as a joke. When the RedMonk folks joked about combining a beer and developer conference, though, they found that people weren’t laughing. They were asking “when,” “where” and “how much”?
The price for a two-day conference, which included catered lunch and dinner with a generous and interesting selection of beer? The tickets ranged from £99 to £140, depending on when you purchased the tickets. (Disclaimer: As a speaker, I did not pay for a ticket for the event. I did pay my own travel.)
Diversity and Expanded Agenda
Some of the speaking line-up was carried over from Monktoberfest, which is OK since few of the attendees who attended Monktoberfest were likely to attend Monki Gras. Matt LeMay reprised his talk on “kitteh vs. chikin”, Greg Avola of Untappd was back (though with a different talk) and Donnie Berkholz (now a RedMonk analyst) gave his “Assholes are Ruining Your Project” talk.
But there quite a few new talks as well, especially since the agenda was expanded to two days at popular demand. I particularly enjoyed the CTO vs. vice-president of engineering talk between Jason Hoffman and Bryan Cantrill of Joyent. It was not your typical, dry and dull conference fare.
Which brings me to an important point. The RedMonk conferences are a bit more rowdy than other conferences. Nobody had a “perform like a pr0n star” moment, and none of the talks were offensive at all. However, speakers did drop some f-bombs and were generally much more casual than other shows.
One of the things I dinged Monktoberfest on was the lack of diversity. The speaking line up had no women, and there were few women in attendance as well. I spoke to Governor and O’Grady about the line-up and their response was that they were aware of the problem, but had invited a few women to speak but they were not available on the date for Monktoberfest. They did assure me that they’d make an effort to have a diverse line-up for the next event, and were good at their word.
Laura Merling of Alcatel-Lucent, UX guru Leisa Riechelt, and Bocoup’s Irene Ros were all on the agenda. Was it equal time? Not quite, with two days of talks Monki Gras had a lot of speakers and most were men. However, it’s notoriously difficult to recruit women to speak at tech conferences. I spotted a lot more women in attendance at Monki Gras, as well, so I think that the organizers are doing what they can to provide a solid set of talks with a diverse set of speakers.
Talk Highlights
Kohsuke Kawaguchi of CloudBees had a short slot to talk about building a community around an open source project, based on his experience with Jenkins. Stop me if you’ve heard this before: A lone developer starts working on something as a hobby, and ultimately creates a project that’s used by a huge community. Jenkins may not be quite as ubiquitous as Linux, but for a project that started as a one-man show in 2004, it’s grown impressively.
How do you get contributors to your FOSS project? Kawaguchi suggests that developers “think about the conversion funnel.” Usually reserved for marketers and sales folks, Kawaguchi reminded the audience that “every developer starts as a visitor.” Visitors have to be able to find the resources they need to become users, before they become developers.
Kawaguchi also asks developers to make sure their code is modularized. It’s easier for people to hack small pieces than one big blob. Some developers may only care about a small part of a project. And “it’s good software engineering anyway.” The division of labor is greater than collaboration, says Kawaguchi.
The PhoneGap talk by Andre Charland and Dave Johnson was also interesting. Charland and Johnson went through the history of PhoneGap through its purchase by Adobe. The lesson they learned around PhoneGap? You don’t need sales people, you don’t need marketing. If you have a really strong FOSS project like PhoneGap “people just start calling you.”
If you remember the Apache considered harmful post and O’Grady’s “you won’t get fired for using Apache” post, then Mike Milinkovich of Eclipse had a talk that was a must-see. Not surprisingly, Milinkovich wasn’t in agreement with the anti-foundational messaging in the Apache post, or O’Grady’s somewhat weak defense of foundations. He made a pretty strong case for foundations as a vendor neutral place for development that provides governance, IP management, project lifecycles, community oversight and norms, etc. Unfortunately, due to the nature of Monki Gras, a lot of talks were very short. This is good in that it’s hard to have a terribly boring talk in 20 minutes. It’s bad, though, when someone like Milinkovich probably could have gone longer and had more interesting things to say. All good things come to an end, though.
Day two at Monki Gras
After day one’s programming came to an end, the attendees were treated to a catered dinner and a beer tasting contest led by beer expert Melissa Cole. Each table was designated a “team captain” and attendees were taught a bit about beer and then led through a practice round of tasting and trying to identify beers.
Obviously the Monki Gras attendees were enthusiastic about beer, but are they knowledgeable? Well, certainly moreso now than before. I think we found that a lot of beer fans are experts on what they like, but not necessarily at identifying types of beers.
The selection of beers during dinner was interesting, and featured six British and three Belgian beers. This includes treats like Thornbridge Jaipur, Freedom Pilsner, Oakham JHB and Trappistes Rochefort 8. Note that attendees were served amounts appropriate to tasting during dinner, not nine full pints of beer. After dinner, attendees may have consumed that or more, as the beer was flowing pretty freely and there was apparently an after-party that went until past 4 a.m. In the interests of being prepared and awake for my talk the following day, I didn’t make it to that one.
Day two featured a slightly smaller crowd, slightly the worse for wear, at a different venue across town.
Day two’s content was just as strong as day one. In fact, I think that Why Most UX is Shite by Reichelt was probably my favorite talk. Why does most UX suck? According to Reichelt:
- Organizations don’t make decisions. Users have to make them instead. (Too much fear in deciding.)
- You think your opinion counts. Reichelt makes the point that all too often designers are influenced too strongly by the people they work closely with, instead of the people they’re designing for. (But don’t interact with as often.)
- You don’t measure it. Reichelt says that “companies don’t have good acquisition metrics or retention metrics or engagement metrics, let alone cohort analysis.” The things they track are not ideal for actually making good products.
- You don’t really care. Companies talk a good game, but they’re not designed around user experience.
- UI is a symptom of organizational culture. “All of these things are hard and most of them start much higher up in the organization than the average UX designer ever gets to. Good UX is cultural. If you want to hire a freelancer to ‘do UX’ , it’s like putting a plaster on gangrenous leg.”
Worth the Trip?
Following the shorter agenda on the second day, the attendees adjourned to the bar next to the venue to continue talking and trying beers. It’s a testament to the strength of the conference that so many folks hung around to talk to one another afterwards.
As I’ve said before, the most significant track for any event is the “hallway track,” and the RedMonk team have generated a really strong one. Software developers and people that need to work well with developers should seriously consider attending the next event, if it’s feasible. Monki Gras is easily one of the best events I’ve been to for actually connecting with other folks and learning about what’s going on in the rest of the industry. Cap that off with good beer and food, and what else could you want from a conference?
View full post on ReadWriteWeb
What You Missed at Monktoberfest
Oct 7th
The Monktoberfest conference held yesterday in Portland, Maine was a great success. The first-time developer conference about social, tech and beer delivered all that it promised, and then some.
The conference, organized by RedMonk emphasized the social side of software development. Unlike many conferences that are hard tech or business focused, Monktoberfest focused primarily on the things that make software development a passion and not just a job. And beer, of course.
Attention Conference Planners
I didn’t do a formal survey, but I asked a lot of the Monktoberfest attendees what they thought of the event. Not a single person complained about the event. So what did the Redmonk folks get right? Two things above all else – catering and content.
Obviously, beer was a big focus of Monktoberfest. The evening before the event we met at a fantastic craft beer place in Portland and had a great selection of beers and appetizers. The conversation flowed well, and it was a great ice-breaker for the following day.
The day of the event, the RedMonk folks arranged a really good lunch that was not the standard conference fare. Lobster rolls, chowder, and a few other options that I forget. (But worth noting that there were good vegetarian options as well.) And yes, there were good beers for lunch as well.
I’m sure the catering cost was a bit higher than the average conference on a per-attendee basis, but I’m also sure that was a major contributing factor to attendees’ happiness with the event. Well-fed people are happy people as a rule. Conferences that skimp on the food and drink tend to skimp elsewhere. To be fair, I’ve been at conferences that were well-received that had mediocre food, but that’s usually community run events that don’t charge much (or anything) for attendance. If you’re charging, making with good food is a really effective way to ensure that people go away happy.

The wrap-up dinner was, well, over-the-top. We ate at The Lion’s Pride, a bar/eatery in Brunswick that has an A+ rating on Beeradvocate. The beers were unusual and quite good. The food – starting with appetizers, then several courses and dessert – was abundant and well-done. I’d write more about it, but I think it might be cruel to those who didn’t attend to go into detail.
Lessons Learned at Monktoberfest
While there’s plenty of good things to be said about the food and drink at Monktoberfest, I can find reasonably good food and drink in St. Louis. I wouldn’t have flown cross-country to attend Monktoberfest if it hadn’t promised to be enlightening as well.
I’ve already written about Matt LeMay’s talk about Bit.ly data and Greg Avola’s presentation on Untappd. Those were really top-notch talks.
After lunch we heard from Theo Schlossnagle, who talked about social improvements in monitoring. Schlossnagle had a lot of really good points about what we can learn from monitoring and how to implement process in a business.

Zack Urlocker, now with Zendesk, gave a really good presentation on social and distributed development. Urlocker, formerly with MySQL, has a lot of tips here that he gathered from his time at MySQL and by reaching out to other folks who manage or work on distributed teams.
One thing Urlocker said that really resonated with me was when he talked about team leaders who didn’t make an effort to go where the developers were. Instead of one person traveling to the team, they’d require the entire team to travel to them. That’s simply broken, for a lot of reasons. It’s more costly, and it’s lousy for morale.
Urlocker also stressed the importance of not putting all the burden of time zones on one team or person. For instance, if you have employees all over the world, meetings shouldn’t always revolve around one time zone. Nobody appreciates having to always be the one waking up early or staying up late to attend virtual meetings.
On Difficult Developers
The last presentation, “Assholes are Killing Your Project,” was also lively. Donnie Berkholz, of the Gentoo project, has been giving this presentation for a while but it’s still relevant. Berkholz largely talks about open source projects, but it also applies to companies with volatile and difficult employees.
One of the points Berkholz made is that we seem to think that a lack of social skills is consistent with being a good developer. Many talented software engineers tend to be, well, difficult. He noted that some of the more contentious and damaging people in Gentoo (that inspired the talk) were also extremely productive and probably “better” than many of their peers. But they weren’t worth the damage that they caused.
Berkholz showed a graph of involvement with Gentoo, and overlaid lines on the graph that corresponded with the rise in assholishness and decline in community participation. A key thing, says Berkholz, is to have metrics – have a way to display the impact on the project that comes with dealing with the difficult contributors.
That might be difficult in some situations, but Berkholz recommends pulling contribution statistics and mailing list traffic stats to demonstrate a correlation between bad behavior and a drop-off in contributions.
After Berkholz’s talk, James Governor took a few minutes to wrap up the conference. Monktoberfest, says Governor in part, is about the fact that “people matter, and we have to care about them.” Software development is not just about making money, it’s about people.
Where to Improve?
Really, there’s only one thing I’d ding the conference for, and one suggestion that I’ve made for the next event. (Yes, there will be another event.)
![]()
If you look over the agenda you might notice a pattern. A smashing line-up of speakers, no doubt, but not very diverse. Monktoberfest had no women speaking at all, and not too many women in attendance. I did talk to O’Grady and Governor about the testosterone-heavy speakers list, and they let me know they had approached women to speak at the event but the scheduling didn’t work for the women that they asked. They also made clear that they were going to make an effort to ensure that they have women on the list next time around.
The suggestion I have is that they should consider a second day with an un-conference format. The audience that attended Monktoberfest had a lot to offer, and I think that some of the talks might have spun off great discussions with more time. Plus, as fantastic as the event was, it’s a lot of travel for a one-day event.
But the RedMonk gang knocked it out of the part for a first-time event. It was well worth the trip, and I’m looking forward to round two in London.
View full post on ReadWriteWeb
10 Smart Links You Missed on Twitter on Today
Mar 10th

What links did we miss? Let us know in the comments.
View full post on ReadWriteWeb
10 Smart Link You Missed on Twitter on Thursday
Mar 3rd

Follow ReadWriteWeb and the ReadWriteWeb team on Twitter.
Follow ReadWriteWeb and the ReadWriteWeb team on Twitter.
View full post on ReadWriteWeb
10 Smart Links You Missed on Twitter Today
Mar 2nd

- Taking down websites you don’t agree with http://bit.ly/fqkTLR via @thomasbeagle
- Rosetta Stone says Google is a ‘gateway for criminals’; Urges congress to make Google liable for infringement via COICA http://bit.ly/gUGFd6 via @audreywatters
- The future of mobile notifications http://bit.ly/fPyvR5 (by @kveton) via @urbanairship
- Watson plays 5 members of the U.S. Congress in technology exhibition match #ibmwatson http://fb.me/U0yssnOR via @smarterplanet
- Google’s clever choice of words during the Gmail incident (why 0.02% matters) http://t.co/2p5TDyq via @pingdom
- How I launched a profitable minimum viable product in 3 hours http://goo.gl/fb/8J5P5 via @clankozrut
- Fulgoni: A third of viewers now access TV content via other platforms http://bit.ly/eviAJc #OMMAGlobal via @MediaPost
- An extended cold snap in the M&A market http://bit.ly/hds6B2 via @451TechDeals
- 10 Things I would like Steve Ballmer to do in 2011 – Beta News http://bit.ly/ihZPaT via @Eddienightx
- How to find a business co-founder http://bit.ly/dSOegw via @hnfirehose
Follow ReadWriteWeb and the ReadWriteWeb team on Twitter.
View full post on ReadWriteWeb
Why Many Large Retailers Missed Out On Holiday Sales
Jan 24th
Online sales start to kick up on black Friday, the day after thanksgiving. This is typically when online sales start to increase and online retailers being pushing their holiday promotions.
Many online retailers use PPC as a way to generate sales. When done correctly, paid search can not only drive up holiday sales, but can also increase the next years sales. Being able to increase ones email marketing list means new customers to market to in the future.
Being in paid search for many years has me paying more attention to ads and landing pages. I enjoy seeing great ads next to relevant landing pages is a joy. However, when I come across retailers who miss the mark totally, it’s frustrating to see wasted ad spend on poor ads and even worse landing pages.
Last year I came across a few ads for Dockers.com. I was so disappointed not only in their ads but where they sent users to. Dockers.com were dumping users on the home page of their site. A very amateur mistake that can cost an online retailer a lot of money. Why is this such a big mistake?
- Quality score will be poor and therefore cost more to bring people to the page.
- When I user comes in from an ad for “Mens Belts” and isn’t taken to a page with mens belts, they will leave and click another ad. Most people want to see belts and not navigate through a site to find them.
Why do big retailers have such poor PPC management? There are 2 major reasons for this…
- They hired a novice or tried to do paid search internally because they feel it’s easy to do and doesn’t take much knowledge to get a search campaign running.
- They’ve hired a firm or individual who has no real experience in PPC and has over charged them for poor management.
Many businesses larger and small don’t ask enough questions from their paid search person/company. Many companies hide what your CPC and CPA is and therefore you will never really know if your PPC is cost effective.
In a recent PPC overhaul I did for a major online retailer…. I more then quadrupled their sales from the previous year, while still hitting their target CPA! Companies don’t always need to go to large firms that charge based on spend and a management fee. The right individual can be very affordable and can take your online marketing to the next level.
Check out the SEO Tools guide at Search Engine Journal.
Why Many Large Retailers Missed Out On Holiday Sales
View full post on Search Engine Journal

