Posts tagged iPhone

Apple iPad Sales Continue To Tank, Though The iPhone Is Doing Great

Apple needs a serious update to its iPad line more than ever. True, it announced a perfunctory set of upgrades last week (although that included the utterly minimalist refresh of its iPad mini). But in the wake of miserable iPad sales for its July-September quarter, you have to be wondering if that’s anywhere near enough. 

See also: Don’t Bother Buying The iPad Mini 3

Quarterly iPad sales clocked in at 12.3 million units, a 13% decline over the year-earlier quarter. Over the trailing twelve months—from October 2013 to September 2014, a period that includes Apple’s traditional holiday-quarter bump—sales declined 4.3% to almost 68 million iPads compared to the year-earlier period, when Apple sold 71 million iPads. 

See also: What’s Apple Going To Do With All Those Loose Ends?

It’s hard to escape the impression that the iPad—sandwiched between iPhones with ever-larger screens and ever-lighter MacBook Air notebooks—is in free fall. Because iPad sales are falling in absolute terms while overall tablet sales continue to grow, even if that pace is slowing. Gartner, for instance, estimates that tablet sales will rise 11% in 2014. 

Any way you cut it, falling sales in a growing market is an unhealthy sign. 

Plenty Of Other Good News For Apple

Of course, Apple CEO Tim Cook would rather have everyone focus on its stellar Mac sales, which came in at 5.52 million units this quarter, not to mention its iPhone business, which continues to generate big sales and associated profits for the company. 

In the same July-September quarter, Apple sold 39.3 million iPhones, up 16% from 33.8 million a year earlier. Analysts had expected sales of 38 million units. 

Apple’s quarterly results included 11 days of iPhone 6 and 6 Plus sales. Apple’s new iPads, however, won’t contribute sales until later in the current quarter.

Given the dismal and declining consumer sales of its iPads now, it’s clear that Apple needs a change in strategy, if it wants to save its tablet business. The company may already have a plan underway: It appears to be aiming the iPad more squarely toward business. 

iPad Air 2, iPad mini 3

The company has already announced plans to offer more business-oriented tablet software. If its much-rumored 12.9-inch iPad sees the light of day, it would give business users a laptop-like proportion for the display. 

See also: Apple’s Larger iPad May Be Delayed

Should Apple debut a snap-on keyboard for that monster iPad—which seems like a must for productivity’s sake—the iPad could become a bigger threat to PCs and low-end Macs alike.

Photo by Valery Marchive; product images courtesy of Apple

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Why Half Of iPhone Users Don’t Trust iOS 8 Yet

When Apple released iOS 8 last month, it debuted to a lukewarm reception. According to mobile marketers, users last year installed iOS 7 twice as fast as they installed iOS 8 on the first day. 

Now, Apple’s latest numbers are in. And the news is … well, still kind of mediocre. 

Approximately three weeks after its release, less than half the people using an iOS device are using the new version. 

See also: On Its First Day, iOS 8 Took Off More Slowly Than Its Predecessors

iOS 8 Can’t Kill iOS 7

According to Apple’s developer site, which keeps tabs on mobile software installations through the App Store, just as many people run iOS 7 as iOS 8. 

Dated October 5, 2014, Apple’s pie chart shows that the two software versions take an equal share, accounting for 47% of users. Beyond that, another 6% of gadgets—likely older models that can’t handle newer software—run even earlier versions. 

Pie chart courtesy of <a href=”https://developer.apple.com/support/appstore/”>Apple</a>

Citing data from analytics firm Mixpanel, MacRumors notes that, during a similar period last year, almost 70 percent of iOS users put iOS 7 on their iPhones, iPads and iPod touches. 

Chart courtesy of <a href=”https://mixpanel.com/trends/#report/ios_8/from_date:-3,report_unit:hour,to_date:0″>Mixpanel</a><a href=”http://software-apps-“></a>

Why the trepidation surrounding iOS 8? One look at the headlines should offer some answers. 

Apple radically retooled several aspects of the iPhone software, for both the users running it and the developers making apps for it. But the revamp has been plagued by glitches.  

Anything new and untested in the field can be prone to problems, and Apple’s software is no exception. People who rushed to update their devices to iOS 8.0.0 and then iOS 8.0.1 found that the software crippled calling, killed battery life and removed the Camera Roll photo folder, among other things. 

See also: iOS 8.0.1 Kills More Than It Cures, So Apple Pulled It

The company moved quickly to address many of those issues in iOS 8.0.2, but it still sustained some damage to user trust. Now early adoption fever seems to have cooled, at least for half of the iPhone user base. 

Making matters worse, Apple pulled the plug on iOS 7.1.2 last month. Without the previous version of the software available, users who took a chance on iOS 8 effectively found themselves stranded with it, with no official way of downgrading. 

iOS 8.1: A New Hope?

Last week, developers got their hands on the new next version, iOS 8.1, which fuels speculation that it will launch very soon—likely later this month, around the time Apple unveils its new iPads. 

The update should come with even more bug fixes, as well as the much-anticipated Apple Pay, the all-new mobile payments system introduced at Apple’s September press event.

See also: Apple Has Reportedly Forced Banks To Stop “Taxing” Mobile Payments

That could help move the needle on iOS 8 installations. But there’s an equal chance that, faced with the prospect of yet another brand-new technology that hasn’t been battle-tested yet, bug-weary iPhone users may decide to wait. 

Because it would take an enormous leap of faith for people to hand over their financial data—especially to a company with a spotty track record in rolling out new things. 

Would you trust your wallet to a company that just pushed out loads of software bugs?

When it comes to mobile, Apple has had as many stumbles as hits over the years. For all its glorified successes with the first iPod, the iPhone and the conception of the App Store, it also caught heat for half-baked functions like Siri and Apple Maps, not to mention the iPhone 4 “antennagate” PR nightmare. 

Now with iOS 8, there’s a new pile of problems to add to Apple’s hall of shame. And those problems aren’t entirely in the rearview mirror yet. 

If Apple wants people using their iPhones as wallets, the company will need to make sure its software is bulletproof. And along with fixing bugs, it will also need to fix something else: the damaged trust that’s still keeping people away from iOS 8. 

That, we suspect, might be much harder. 

Lead photo by Adriana Lee for ReadWrite. Apple Pay screenshot by Stephanie Chan for ReadWrite

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Warning: The iPhone 6 May Yank That Hipster Beard Right Off Your Face

We knew Apple’s iPhone 6 can do some new tricks, such as tracking our health, paying for stuff and controlling our smart homes. But who knew it also offered a depilation mode? 

Certainly not those well-follicled customers inadvertently shorn by their bigger, badder Apple smartphones. The beard-burgling tendencies of those devices—not-so-affectionately dubbed #beardgate or #hairgate—may give the #bendgate controversy a run for its money. 

While bending hardware may hurt people’s wallets, hairgate seems to actually hurt people. (Unless you’re afflicted with trichotillomania. In that case, congratulations—looks like you just found your new smartphone.)

“Bendgate,” with its supposed nine complaints, still has some deniers, but it’s harder to dismiss iPhone-tweezing. After all, not everyone tries to shove a big phone into their back pocket, but most people do have hair somewhere on their heads. 

See also: T-Mobile CEO Calls iPhone Bendgate “Utter Horse Sh–”

So apparently the iPhone 6 decided to help tame those manes and lumberjacks. There’s a space between the aluminum body and glass display, and that gap grabs at hairs when you hold the gadget up to your face. Some users find that the niche at the protruding rear camera also likes to have a go at the old goldilocks.

Of course, Android users note that they’ve had hair-plucking long before the iPhone 6 decided to get in the game, judging by the comments at 9to5Mac. Maybe so, but it took Apple to perfect hair removal, making it so easy to use, most people don’t even realize they’re in whisker-pulling mode until it’s too late.

Critics may soak in Schadenfreude now that the iPhone is barbering the beards of its hipster habitués. But the iPhone 6 plays no favorites among genders. An equal opportunity scalper, the iPhone will tug at tresses and pilfer ponytails every bit as eagerly as it snags sideburns and grabs at goatees. (Who knows? It could even oppress the omnibang.)

Steve Jobs, the bearded Apple co-founder known for his obsessive attention to detail, would have been horrified to learn that his baby was whacking whiskers. Then again, maybe he would’ve just told people they were shaving wrong. 

Of course, “hairgate” isn’t entirely surprising—at least not when you see the clean-shaven executive team currently leading Apple.

Be careful, Angela. Those locks are lovely, but for goodness sake, wear a hat when you make calls, OK?

The only one with even the slightest bit of scruff is design chief Jony Ive. He’s probably growing it out for a video, so he can talk earnestly and reverently about how the iPhone 6 is the most beautiful depilatory device in the world. 

Apple has laid waste to numerous industries over the years. Now, perhaps razors and tweezers will join the fallen—which would cement the iPhone’s place as the most disruptive technology in hair management since the Flowbee

Lead photo and Apple screenshots by Adriana Lee for ReadWrite

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T-Mobile CEO Calls iPhone Bendgate “Utter Horse Sh–”

T-Mobile CEO John Legere, dissing the iPhone 6 Plus bending controversy.

Following technology execs has become a little more boring since Steve Ballmer stepped down from Microsoft last year. If you miss the antics of the bullish, blustery and frequently red-faced former CEO, don’t fret: We still have John Legere. 

The T-Mobile honcho, addressing a GeekWire Summit audience over the weekend, talked about the bending controversy over the iPhone 6 Plus, and he didn’t mince words. According to the long-haired, pink T-shirt-loving chief executive of America’s fourth largest carrier, “bendgate” is utter “horse sh–.”

“The video of the guy that’s [intentionally bending the iPhone 6 Plus]—and if you could have seen his face, he probably would have been purple. The thing moves a little bit? Are you s—ting me? I mean, when was the last time you took any other…this is an amazing supercomputer in your hand. What the f— are you putting it in your pants and sitting on it for?” 

Granted, Legere is not exactly an objective spectator. A fairly new iPhone partner—T-Mobile finally got the Apple device in 2012—Legere’s company likely sees this smartphone as a crucial piece of its growth strategy. And iPhone “bendgate” aside, that tactic appears to be working. According to analyst Chetan Sharma, T-Mobile is on track to unseat Sprint as the third largest carrier in the U.S. 

See also: iPhone 6 Problems: Not Safe For Your Pants Pocket—Or Your Microwave

For Sprint, which started offering the iPhone in 2011, it seems even Apple can’t stop its fall. After its failed bid to buy T-Mobile from Deutsche Telekom, the company stepped back, replaced CEO Dan Hesse and apparently worked on customer service. Now it celebrates being “the most improved company in customer satisfaction” (though some of that credit really belongs to its pre-paid cellular subsidiaries Boost Mobile and Virgin Mobile). 

See also: Apple Really Needs To Get It Together

Both carriers would probably agree with Legere’s priceless sentiment—in message at least, if not in tone. If you want to observe the color commentary for yourself, the video follows below. Legere goes into his peak NSFW rant around 20 minutes in. Enjoy. 

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Apple Might Bring Back The iPhone Camera Roll

Just a couple of weeks after it removed the Camera Roll from the iPhone’s new operating software, iOS 8, Apple may be bringing it back from the dead.

According to tech site Product-Reviews, the early version of Apple’s first major iOS 8 update, iOS 8.1, went out to app developers recently. And there they spied the briefly missing, and presumably soon-to-be-resurrected, Camera Roll.

When iOS 8 launched on Sept. 17, it surprised iPhone users with a new way of organizing photos. iOS 8 eliminated the familiar Camera Roll—a repository for all images stored on the device—as well as the My Photostream folder, which holds the most recent photos you’ve synced across all your iDevices.

Users could go to the universal Photos tab to find all their images, and could flip to their newest snaps in the Recently Added album—whether newly taken with the iPhone or synced from other Apple gadgets.

The more streamlined approach to photo management was no doubt intended to simplify things for users. Instead, it confused and alarmed many of them.

Now Apple appears to be backtracking in the face of user outrage. It’s important to note, though, that beta software sometimes includes things that don’t make it to the final version. Still, the company does appear to be at least thinking about it, giving Camera Roll devotees new reason to hope. 

The iOS 8.1 official release, with support for Apple Pay, is expected on October 20, though of course Apple hasn’t confirmed that. It may coincide with the announcement of new iPads and the release of Mac OS 10.10 Yosemite. 

Lead photo by Adriana Lee for ReadWrite; screenshot courtesy of Product-Reviews

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Apple Now Lets You Check If That Used iPhone Is Stolen

Buying a used iPhone on eBay or Craigslist has become a little less scary now, thanks to a new Apple tool that can help budget shoppers spot stolen devices before they buy.

The iCloud webpage, “Check Activation Lock Status,” does exactly what it says: It checks whether the registered owner has turned on Activation Lock, a Find My iPhone security tool introduced in iOS 7 that requires the registered owner’s Apple ID before it can erase or reactivate an Apple device. Presumably, iPhone owners would shut off this feature before selling to another party.

Stolen Apple gadgets, however, are more likely to have Activation Lock still on. And now, it’s easy to check on that status. 

The Check Activation Lock Status is extremely simple to use: Just go to the page and type in the unique IMEI or serial number used to identify the device. Although it’s available in Settings > General > About on the device, or in iTunes when the iPhone is connected, a shopper may not be able access those areas.

Fortunately, Apple includes that information on the box, which is helpful if you’re transacting in person. If not, at least ask the seller for one or both of the numbers, and perhaps some photographic proof that they’re legitimate. 

Apple’s Activation Lock Status checker

See also: A Thief Snatched My iPhone—And I Learned A Lot About Smartphone Crime

Buyers Beware, And Be Savvy

All iPhones for sale—new or used—should sell with Activation Lock turned off. If it’s on, a new owner would not be able to set up the phone with a new Apple ID.

But, thanks to some hacks that have surfaced, it’s not always that easy to tell the difference.

In May, Apple blog iClarified reported the news of some rough third-party workarounds. One, called doulCi, claimed that it’s intended for legitimate purposes (say, if you forgot your login, or changed your password and can’t remember the new one). The hack involved adding a line to the “hosts” file, a fairly simple procedure that would let you (or anyone else) bypass the activation lock screen. 

It’s not a perfect hack, though. Some folks discovered that it hobbled cellular service. Still, it should have been good enough to fool unwitting buyers. If not, apparently renowned iPhone hacker “iH8sn0w” apparently also found another Activation Lock loophole. 

See also: How To Get Smart About Smartphone Theft

For now, doulCi’s iOS 7 support works for all iPhones prior to the new 6 models, going all the way back to the 3GS, as well as all iPads. The team also has iOS 8 support in the works. 

This is likely what prompted Apple to push the “Check Activation Lock Status” tool out to the public. With this, even if the lock’s busted on the iPhone itself, Apple’s server can still step in and rat out the crook. 

Police photo by Scott Davidson. Screenshots by Adriana Lee for ReadWrite. 

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Will Apple’s iOS 8.0.2 Brick Your iPhone?

While plenty of people on Apple forums and Twitter claim that they’re going to wait to download Apple’s fix to its earlier fix (that failed), a handful of complaints are filtering in about iOS 8.0.2 issues.  

Multiple users in Australia are still reporting both Touch ID and cellular connection issues after installing iOS 8.0.2,” Mac Rumors reported, a complaint reflected on Reddit’s iOS 8.0.2 forum

See also: Apple Pushes Out iOS 8.0.2 To Fix Previous iPhone Bugfest

“DO NOT INSTALL THIS UPDATE,” one Aussie-identified Redditor posted. “When I go to add a new finger i get a ‘Touch ID Failed’ message. Running a 128GB iPhone 6 plus.Very disappointed…” 

A handful of other Aussie posters echoed these complaints, with one presumably non-antipodes Redditor suggesting, “Turn the phone upside down?”

Touch ID and cellular connectivity on the iPhone 6 and iPhone 6 Plus are the two fairly important features hobbled by Apple’s iOS 8.0.1, briefly available on Wednesday, then yanked once the early adopter complaints started rolling in. An apologetic Apple advised affected iPhone users to roll back to the original iOS 8, promising a fix “in a few days.”

See also: Phone 6 Problems: Not Safe For Your Pants Pocket—Or Your Microwave

Apple’s release notes claim the new version should also take care of connectivity and Touch ID problems, as well as issues the previous update was supposed to address, including HealthKit bugs, keyboard glitches and other problems.

A handful of disgruntled iPhone 6 and iPhone 6 Plus owners continue to complain otherwise. Stay tuned! 

Lead photo by Quinn Dombrowski.


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Will Apple’s iOS 8.0.2 Brick Your iPhone?

While plenty of people on Apple forums and Twitter claim that they’re going to wait to download Apple’s fix to its earlier fix (that failed), a handful of complaints are filtering in about iOS 8.0.2 issues.  

Multiple users in Australia are still reporting both Touch ID and cellular connection issues after installing iOS 8.0.2,” Mac Rumors reported, a complaint reflected on Reddit’s iOS 8.0.2 forum

See also: Apple Pushes Out iOS 8.0.2 To Fix Previous iPhone Bugfest

“DO NOT INSTALL THIS UPDATE,” one Aussie-identified Redditor posted. “When I go to add a new finger i get a ‘Touch ID Failed’ message. Running a 128GB iPhone 6 plus.Very disappointed…” 

A handful of other Aussie posters echoed these complaints, with one presumably non-antipodes Redditor suggesting, “Turn the phone upside down?”

Touch ID and cellular connectivity on the iPhone 6 and iPhone 6 Plus are the two fairly important features hobbled by Apple’s iOS 8.0.1, briefly available on Wednesday, then yanked once the early adopter complaints started rolling in. An apologetic Apple advised affected iPhone users to roll back to the original iOS 8, promising a fix “in a few days.”

See also: Phone 6 Problems: Not Safe For Your Pants Pocket—Or Your Microwave

Apple’s release notes claim the new version should also take care of connectivity and Touch ID problems, as well as issues the previous update was supposed to address, including HealthKit bugs, keyboard glitches and other problems.

A handful of disgruntled iPhone 6 and iPhone 6 Plus owners continue to complain otherwise. Stay tuned! 

Lead photo by Quinn Dombrowski.


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Apple: Sorry Our iOS 8 Update Borked Your iPhone; Here’s How To Fix It

Following the mass iPhone 6 borkification caused by Apple’s iOS 8.0.1 update on Wednesday, Apple is instructing those affected to reinstall iOS 8 and states that an iOS 8.0.2 fix is on the horizon.

See also: iOS 8.0.1 Kills More Than It Cures, So Apple Pulled It

“We apologize for the great inconvenience experienced by users, and are working around the clock to prepare iOS 8.0.2 with a fix for the issue, and will release it as soon as it is ready in the next few days.” Apple said in a press statement. 

The iOS 8.0.1, meant to fix a HealthKit bug along with several other fixes, disabled cellular services and Touch ID on iPhone 6 and iPhone 6 Plus devices. Those who took early advantage of the update, available briefly on Wednesday, were left with expensive, but aesthetically pleasing bricks

See also: iPhone 6 Problems: Not Safe For Your Pants Pocket—Or Your Microwave

A workaround posted on Apple’s website details advises those iPhone 6 and iPhone 6 Plus users who lost cellular service reinstall the original iOS 8, and includes these detailed instructions that are pretty similar to those we posted on Wednesday:

Follow these steps to reinstall iOS 8.0:

1. Make sure that you’re using the latest version of iTunes.

2. Connect your iPhone to iTunes.

3. Back up your iPhone in iTunes on your Mac or PC. iCloud backups won’t restore to earlier versions, including iOS 8.0.

4. Download the file below that corresponds to your device:

• iPhone 6
 iPhone 6 Plus


5. Select the file you just downloaded by doing one of these in iTunes:

  Mac: Press the Option key and click Check for Update.
 Windows: Press the Shift key and click Check for Update.

6. Press Update to install iOS 8 on your iPhone.

The Health app won’t work in iOS 8 after these steps. It will be fixed in our upcoming iOS 8.0.2 software update.

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Apple Pushes Out iOS 8.0.2 To Fix Previous iPhone Bugfest

Thursday evening Apple released iOS 8.0.2, the follow-up to the iPhone software update that hobbled cellular connectivity and Touch ID fingerprint recognition for numerous iPhone 6 and 6 Plus users. 

The company moved swiftly to apologize for the kerfuffle on Wednesday, after various reports flooded the Web about iOS 8.0.1 killing those core phone features. Apple promised to provide a revised update “in a few days,” but apparently sped things through to deliver a fix quickly.

According to Apple’s release notes (below), the new version should also take care of issues the previous update was supposed to address, including HealthKit bugs, keyboard glitches and other problems.

If the iOS 8.0.2 doesn’t appear yet over-the-air on your iPhone, try updating through your desktop iTunes application. Alternatively, you could also download them at will here (iPhone 6) and here (iPhone 6 Plus)

Photo and screenshot by Adriana Lee for ReadWrite

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