Posts tagged Customer
Phoenix SEO Company PageViews Interactive Announces Customer Feedback Breakthough – San Francisco Chronicle (press release)
Mar 2nd
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Phoenix SEO Company PageViews Interactive Announces Customer Feedback Breakthough
San Francisco Chronicle (press release) Phoenix SEO company Pageviews Interactive LLC recently was selected to provide SEO services for an innovative customer feedback platform. The results and feedback have been amazing. Phoenix, Arizona (PRWEB) March 02, 2012 "Some businesses have an 'Aha' … |
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Why SEO will be gone in 5-10 years – Customer Think (blog)
Feb 28th
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Why SEO will be gone in 5-10 years
Customer Think (blog) SEO (Search Engine Optimization) helps businesses and obviously also individuals or any other group to be found in the Internet. And as long as people search for a product not knowing their name or a technology, not knowing its source or a solution not … Profit By Search Declared As #1 SEO Company India By Topseocompanies.in 4 Ways SMBs Can Get More From Their SEO Brick Marketing Creates 2012 Updated Version of Popular Social SEO Guidebook |
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Survey: 88% of Businesses Can’t Provide a Single Customer View
Feb 23rd
If one of the goals of cloud computing is to enable anytime, anywhere access to a single view of a database, a study released today by the DataFlux division of SAS shows we may not be getting close to reaching it anytime soon. Some 551 data management professionals in North America were asked whether their businesses’ data centers enabled a single customer view (SCV) – one database or data store that defines customer data for all software and services.
The responses are somewhat distressing. Only 12% of respondents could confidently say their companies had instituted a data management plan in which customer data is consolidated across the board. Nearly half the respondents know or believe their companies are instituting such a plan, but fewer than half of those are certain their goals can be achieved within 18 months.

It’s not a fad topic, at least not worldwide. Beginning back in December 2010, the European Union began enforcing an amendment to its banking laws compelling member states to impose new mandates. As a result, in Great Britain and other countries, any financial institution that receives deposits from customers must be able to provide regulatory authorities with an SCV, or potentially face penalties payable directly to depositors, as much as £50,000 per person.
In an October 2010 report (PDF),, Bloor Research suggests that an SCV is practical because it reduces costs, aids in maintaining compliance with other regulations, and ensures you’re not sending multiple copies of letters and e-mails to your customers. But Bloor adds that the official U.K. regulations for SCV are not at all lenient, and include mandates for data cleansing, matching, and de-duplication.
The North American respondents to DataFlux’s survey are not bound by E.U. regulations, of course, and in the absence of any policy enforcement authority, U.S. and Canadian firms may not have much incentive to act on their own. In an effort to discern what the challenges really are for North American companies trying to manage their data more effectively, the near-homogeneity of the responses indicate that DataFlux’s respondents (40% of whom are C-level executives) may not actually know.
The category of challenge that was more of a factor than others, was implementation lifecycle, making a plan and sticking with it. Some 38% of respondents found that category somewhat challenging, and 23% very challenging.
What are the drivers behind companies’ data management strategies, regardless of whether or not they have an SCV plan? Some 43% of respondents found the need for more detailed analysis to be a major factor, and 19% a critical factor. They need to understand the data they have. At the same time, 40% of respondents found the need for better internal reporting to be a major factor, 17% a critical factor. Contrary to the conventional wisdom of some in the cloud services field, the need to understand the data emerging from the Internet – social media resources, Twitter, Facebook, etc. – was ranked lowest among companies’ strategic drivers by a very wide margin: Some 65% judged this category to be a low or very low priority.
The DataFlux survey was presented as part of SAS’ campaign for better tools to help businesses know their customers better.
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Social Media 101 for Professional Associations – Customer Think (blog)
Feb 21st
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Social Media 101 for Professional Associations
Customer Think (blog) Blogging has the additional benefit of aiding your professional association's website to ensure greater search engine optimization (SEO) benefits as well. Obviously, social as a promotional channel is well known by most associations. Instant E-Training Launches Social Media WebConference & Certification Program … 4 Great Reasons To Use Social Media For Your Business SES New York 2012 Agenda Includes Mobile, Local SEO and Social Media Experts … |
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Free Customer Feedback Platform, Feedback Revolution QR, Has Selected … – San Francisco Chronicle (press release)
Feb 21st
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Free Customer Feedback Platform, Feedback Revolution QR, Has Selected …
San Francisco Chronicle (press release) He also added, "We knew that we needed to find an SEO partner that can make us stand out in the internet clutter." "When we first saw the customer satisfaction survey tool they created we were shocked by how simple and powerful it was," said Terry … |
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Customer Magnetism Announces New Features for Atlantic SEO Division – Sacramento Bee
Feb 1st
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Customer Magnetism Announces New Features for Atlantic SEO Division
Sacramento Bee Internet marketing company Customer Magnetism announces new services for its successful Atlantic SEO division, which focuses on small business SEO. By Customer Magnetism VIRGINIA BEACH, Va., Feb. 1, 2012 — /PRNewswire/ — Customer Magnetism recently … |
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Customer Magnetism Announces New Features for Atlantic SEO Division – MarketWatch (press release)
Feb 1st
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Customer Magnetism Announces New Features for Atlantic SEO Division
MarketWatch (press release) Internet marketing company Customer Magnetism announces new services for its successful Atlantic SEO division, which focuses on small business SEO. VIRGINIA BEACH, Va., Feb. 1, 2012 /PRNewswire via COMTEX/ — Customer Magnetism recently added a roster … |
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Customer Magnetism Named Second Best Enterprise SEO Company by topseos.com for … – Press Media Wire
Jan 24th
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Customer Magnetism Named Second Best Enterprise SEO Company by topseos.com for …
Press Media Wire The independent authority on Search vendors, topseos.com, has named Customer Magnetism the second best enterprise SEO company in the online marketing industry for the month of January 2012. Evaluations for the best enterprise SEO companies involve the … |
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3 Common B2B SEO Mistakes – Customer Think (blog)
Jan 3rd
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3 Common B2B SEO Mistakes
Customer Think (blog) It's very easy to make small mistakes with your company's B2B SEO campaign that can have lingering effects on its long term success. Many B2B companies don't even realize they are making these simple mistakes and can't understand why their SEO campaign … |
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Perth Company Oracle Digital Announces New Customer Support Interface – PR-CANADA.net (press release)
Jan 1st
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Perth Company Oracle Digital Announces New Customer Support Interface
PR-CANADA.net (press release) SEO Perth – After several successful years of powerful results for their client base, Oracle Digital announced today that they have invested months of research into delivering a powerful customer support desk. Customer support has been somewhat of a … Perth Technology Company Oracle Digital Announces Eastern States Expansion |
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